TATWA Technologies Ltd. ( here in referred to as TATWA TECHNOLOGIES ) was founded in the year 2002. In all these years Tatwa has been conferred several recognitions at the State and National level, majorly related to the company's performance and its leadership in the area of IT & ITeS services and Tele-Marketing. Headquartered at Bhubaneswar, the State capital, it now has delivery centers across the country. Tatwa’s business verticals now consists of Digital Marketing, Business Process Management (BPM), Technology Consulting & Implementation (TC&I), System Consulting & Integration (SI) etc.

Tatwa Technologies Ltd being in a direct marketing activities conduct telephone surveys on behalf of some of the UKs leading companies to help consumers to hear about their latest offers and promotions for money saving products and services. We understand that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers, business associates and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law including the GDPR, the Data Protection Act 2018 and PECR.

Tatwa Technologies Ltd and its trading styles including;

Today’s Life, Today’s Living, Today’s Habits, People’s Help, Simple Living, Save and Switch, Save and Switch experts.

TATWA TECHNOLOGIES MARKETING SURVEY:

How we use your data

TATWA TECHNOLOGIES’s MARKETING SURVEY is keen to ensure that the principals of our opt-in when your data is collected, are clearly explained:

The information you volunteer to TATWA TECHNOLOGIES and that TATWA TECHNOLOGIES holds about you, will be shared and used to appropriately share offers and marketing communication from our clients, from carefully selected named sponsors and our 3rd party partners, some of which are named below and from TATWA TECHNOLOGIES and its other brands. Marketing communication may be conducted through email, mailing, telemarketing, SMS/MMS and door-to-door canvassing, depending on which contact channel information you have volunteered and provided lawful permission to contact you.

Some questions on our Tatwa Technologies survey are specific to our named sponsors, and by freely giving your ‘consent’ for named companies to contact you, they may share information directly about their brand, products and services. For example, by volunteering your phone number you are agreeing to telephone contact by these named sponsors. You may need to contact these named sponsor brands directly if in the future you decide to opt-out or change your marketing preferences around further communication from these brands.

The following sectors are the industry types you can expect your data to be supplied to, depending on the answers given by you and your stated interests.

Depending on your answers, your data may be shared with Claims Management organizations (Mis-sold PPI, Packaged Bank Accounts, Investments, Credit Card/Bank Charges, Mortgages and Pensions). We only work with organizations authorized by the Claims Management Regulator. For more information see www.claimsregulation.gov.uk.

Other industry types you can expect your data to be supplied to are: Automotive, Charity, Gaming, Leisure, Financial Products, Insurance, Health/Mobility, Goods White, Home Improvements, Wills, Funeral Plans, Claims Management, Mail Order, Market Research, Media, Retail, Telecoms & Broadband, Travel, Lifestyle, Public Sector and Utilities.

Our survey sponsors which also include

3Dotz Marketing Ltd, Wills , Scottish Power and Tomato energy.

We will never collect information about your bank account or credit card details and nor will we collect any ‘special category’ data such as your medical history, religious or political beliefs.

We will either supply your personal information under ‘consent’ given by you on the telephone survey as explained above or we will do so under ‘legitimate interests’. Data may be processed in pursuance of legitimate interests. This includes using your data for postal and telephone marketing ourselves or other reasons under law. In either case communications will be in relation to products or services which we believe may be of interest to you based upon information which you have provided us. As with all of your data you can object us processing your data in this way.

An example of this might be where you have shown an interest in saving money on your energy bills for a named sponsor. We may share your details with other energy providers to help provide you with a wider choice of energy providers. As with all personal information we share on your behalf you can contact us to request we remove your details or change your marketing preferences at any time. You can do this by contacting our compliance department.

Email us at [email protected] or call us on +91 9051412999

Marketing Service Providers

Marketing Service Providers are companies who collect data from Data Controllers, such as ourselves and help their clients tailor products and services which best suit your needs. They may also use your data for fraud prevention. The Marketing Services Providers we work with are strictly limited to only those organisations we have completed checks on and who will process your data in strict compliance with all laws, regulations and guidance with regard to Data Protection. We will share your data under strict licence terms with the Marketing Services Providers listed below, who like us, will use it to create products and services to help organisations better understand the likely characteristics of their customers; communicate with them more effectively; and find others like them across a range of marketing channels.

Customer Profiling and Data Enrichment:

Your data may be used for analytical purposes. Your data may also be used in conjunction with data we may have received from other sources in order to personalise and share more relevant marketing communications with you, and we may also share information with other companies for the same reason.

Your data may also be shared and combined with other companies who hold your personal data, and we may use information from other sources to add to data we already hold. This information may help us to improve our ability to service your needs on a personalised basis, by helping us to learn more about you and your purchasing habits and allowing us to let you know about offers you might be interested in either now or in the future.

Your data may be used for data validation, enhancement, information verification, suppression, tracing and to the extent permitted by law, individual reference or lookup services, by TATWA TECHNOLOGIES and 3rd parties.

Please remember that you can de-register at any time (see DEREGISTRATION below). Furthermore you can request suppression of your details from TATWA TECHNOLOGIES‘s database if you would prefer us not to use your information for any of the above.

You can also request to know what personal information TATWA TECHNOLOGIES MARKETING SURVEY holds about you, by writing in person to us at the address below asking for a subject access request.

PARTNER REGISTRATIONS

TATWA TECHNOLOGIES may also receive information about you when you register on one of our affiliate or partners.

If you have registered with TATWA TECHNOLOGIES through one of our 3rd party partner sites, it is possible that the 3rd party site may also retain your data, but only in accordance with the terms and conditions as published by them on their site.

DEREGISTRATION

You can unsubscribe from TATWA TECHNOLOGIES or any of Tatwa Technologies’ trading styles listed below and further communication at any time by clicking on the link at the foot of any email correspondence, alternatively you can contact us directly on the telephone number provided below within this privacy policy. Soon after the initiating deregistration process a you will received a confirmation as follows “Your request was received Please allow time for our system to process your request. Thank you for your patience”.

Your details will be suppressed, TATWA TECHNOLOGIES and any associated trading styles of Tatwa Technologies will cease contacting you with immediate effect, your personal information will no longer be passed onto any 3rd parties for the uses described in this Privacy Policy.

You can also deregister from TATWA TECHNOLOGIES at any time through its website. Your details will be suppressed and TATWA TECHNOLOGIES will provide no further communication other than, to confirm your request has been processed and actioned.

Tatwa Technologies and its trading styles including;

Today’s Life, Today’s Living, Today’s Habits, People’s Help, Simple Living, Save and Switch, Save and Switch experts.

To request suppression from TATWA TECHNOLOGIES MARKETING SURVEY completely, please write to us at the address at the bottom of this Privacy Policy, or email us at [email protected]

The Direct Marketing Association https://dma.org.uk/contact, and

The Advertising Standards Authority – https://www.asa.org.uk/make-a-complaint.php

DATA RETENTION

“We take your data privacy rights seriously. Whilst the law does not put a time limit on the amount of time we should hold your personal data, we only wish to retain data for as long as it is required for the purposes for which it was collected; for as long as it remains accurate and up-to-date; and most importantly, for as long as you are happy for us to do so.

Marketing – where we process your data under consent we will stop using it for marketing purposes after five years. Where we rely on legitimate interest we will continue to process your data for ten years, subject to receiving notification from ourselves that we hold your information. Where we receive your instruction to do so or believe that the information is no longer up-to-date it will be removed sooner than the retention periods detailed above”

DATA SECURITY – How and Where Do You Store or Transfer My Personal Data?

We may store or transfer some or all of your personal data in countries that are not part of the European Economic Area (the “EEA” consists of all EU member states, plus Norway, Iceland, and Liechtenstein). These are known as “third countries” and may not have data protection laws that are as strong as those in the UK and/or the EEA. This means that we will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation as follows: We share your data within the group of companies of which we are a part. Where this involves the transfer of personal data outside the EEA, our group ensures that personal data is protected by requiring all companies within the group to follow the same rules with respect to personal data usage. These are known as “binding corporate rules”. More information on binding corporate rules is available from the European Commission. We may share your data with external third parties, as detailed below in Part 9, that are based outside of the EEA. The following safeguard is applied to such transfers: We use specific contracts with external third parties that are approved by the European Commission for the transfer of personal data to third countries. These contracts require the same levels of personal data protection that would apply under the Data Protection Legislation. More information is available from the European Commission. Please contact us using the details below in Part 11 for further information about the particular data protection mechanism used by us when transferring your personal data to a third country. The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:

• limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
• procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and the Information Commissioner’s Office where we are legally required to do so within 72 working hours as along with necessary remedy as it may have at law or in equity.

Although we endeavour to ensure the security of all correspondence via our website, the Internet is not a 100% secure medium. Therefore, we are unable to guarantee the security of any data you send electronically to TATWA TECHNOLOGIES and are unable to accept responsibility for any loss or damage experienced through any loss of confidentiality of your information.

YOUR PERSONAL RIGHTS

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

• The right to be informed about our collection and use of your personal data.
• The right to access the personal data we hold about you.
• The right to have your personal data rectified if any of your personal data held by us is inaccurate complete.
• The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold.
• The right to restrict (i.e. prevent) the processing of your personal data.
• The right to object to using your personal data for a particular purpose or purposes.
• The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
• The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
• Rights relating to automated decision-making and profiling. We do not use your personal data in this way

To exercise any of your above rights, please

Email [email protected]

Call - +91 9051412999

RIGHT OF TRANSFER

Should TATWA TECHNOLOGIES choose to sell or transfer business assets, it is possible that the information we hold may be transferred as part of the transaction. TATWA TECHNOLOGIES may choose to retain a copy of the information post sale or transfer.

DATA FROM ASSISTTODAYMARKETINGSURVEY.CO.UK WEBSITE

Data collected from the assisttodayemarketingsurvey.co.uk website and submitted via the enquiry sections is only used by TATWA TECHNOLOGIES MARKETING SURVEY in conjunction with the information given in the comments given. The information collected will be used by Tatwa Technologies.

CHANGES TO PRIVACY POLICY

TATWA TECHNOLOGIES reserves the right to update this Privacy Policy from time to time. TATWA TECHNOLOGIES will only inform you and obtain your permission if we choose to materially expand the sharing or use of your personal information in any way not disclosed on this Privacy Policy at the time of registration.

If you do not agree with the terms of this Privacy Policy, please do not submit any information or accept any of the offers available from TATWA TECHNOLOGIES MARKETING SURVEY.

This Privacy Notice was last updated on 21st Oct 2024.

For further information please write to:

COMPLIANCE DEPARTMENT TATWA TECHNOLOGIES MARKETING SURVEY

Email – [email protected]

Call - +91 9051412999